Terms of Service

By accessing or using In Limine (the Service), you agree to these Terms of Service (Terms). If you use the Service on behalf of a law firm or other entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, do not use the Service.

In Limine is a software platform for AI-assisted client intake. It helps law firms collect intake information, organize prospective-client conversations, score urgency, deliver summaries, manage intake records, and connect related tools such as scheduling and email.

In Limine is operated by Crème Mind AI LLC. Crème Mind AI LLC is not a law firm.

The Service collects and organizes information for attorney review. AI-generated messages, summaries, scores, classifications, and other output may be incomplete, inaccurate, or otherwise unsuitable for reliance without attorney review.

You are responsible for reviewing transcripts, summaries, urgency scores, and all AI-generated output before relying on it, communicating with a prospect, or making any legal, business, or professional decision.

You are responsible for:

• Using the Service only in compliance with applicable laws, professional rules, and firm policies.
• Providing appropriate notices and consent language on your intake pages.
• Determining when representation begins and what obligations apply to each prospect or client.
• Reviewing AI output before use or reliance.
• Maintaining accurate account, billing, and firm information.
• Keeping account credentials confidential and promptly reporting unauthorized access.

Current public plans are listed below. Custom plans may be subject to separate written terms.

• Solo and Firm plans include a 30-day free trial.
• A credit card is required to start a trial.
• Unless canceled before the trial ends, the selected subscription renews automatically and the payment method on file is charged.
• Subscriptions are billed monthly or annually in advance.
• You may cancel anytime through the billing portal. Cancellation takes effect at the end of the current billing period.
• Fees are non-refundable except where required by law or expressly agreed in writing.

Payment processing is handled by Stripe. In Limine does not store raw payment card numbers. You authorize Crème Mind AI LLC and its payment processor to charge your selected payment method for applicable fees, taxes, renewals, and authorized plan changes.

Your use of the Service is also governed by the Privacy Policy. You retain ownership of the firm data and intake data you submit to the Service.

You grant Crème Mind AI LLC a limited right to process, store, transmit, display, and otherwise use that data as needed to provide, secure, support, maintain, and improve the Service, consistent with these Terms and the Privacy Policy.

You may request export or deletion of data by contacting hello@inlimine.legal. Requests are subject to verification and to legal, security, fraud-prevention, billing, backup, and compliance obligations.

We treat intake data as confidential business information and use reasonable administrative, technical, and organizational safeguards designed to protect it. The Service should not be treated as a substitute for your own professional confidentiality review, policies, notices, or obligations.

We do not sell intake conversation data and do not use intake conversation data to train AI models.

You agree not to use the Service to:

• Violate any law, regulation, court order, or professional rule.
• Automate professional judgment or substantive legal guidance to prospects or clients.
• Misrepresent who is operating an intake flow.
• Upload malicious code or attempt to disrupt the Service.
• Reverse engineer, scrape, overload, or circumvent Service security.
• Collect information for unlawful, deceptive, or unrelated purposes.

The Service may rely on providers such as Anthropic, Supabase, Stripe, Resend, Vercel, and scheduling providers. Their services may be governed by separate terms. We are not responsible for third-party outages, acts, omissions, or policy changes, but we will use commercially reasonable efforts to maintain reliable integrations.

We aim to provide a reliable Service, but we do not guarantee uninterrupted availability. Maintenance, third-party outages, security events, infrastructure failures, or events outside our reasonable control may affect availability.

We may modify, suspend, or discontinue features with reasonable notice where practicable.

The Service, software, design, trademarks, documentation, and related materials are owned by Crème Mind AI LLC or its licensors. These Terms do not transfer ownership of the Service to you.

You retain rights to your firm content and data. If you provide feedback, you permit us to use it without restriction or compensation.

We do not warrant that the Service will be error-free, uninterrupted, secure against every possible threat, or that AI-generated output will be accurate, complete, or fit for your specific use.

To the maximum extent permitted by law, Crème Mind AI LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, or loss of clients. Our total liability for claims related to the Service will not exceed the amounts paid by you to us in the three months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Crème Mind AI LLC from claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, your violation of law or professional rules, your data, or your communications with prospects or clients.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you violate these Terms, fail to pay fees, create security risk, or use the Service in a way that may create legal, operational, or reputational harm.

After termination, data export and deletion requests remain subject to verification and to legal, security, fraud-prevention, billing, backup, and compliance obligations.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Service will be handled in the state or federal courts located in Pennsylvania unless the parties agree in writing to another process.

We may update these Terms from time to time. Material changes will be posted on this page or communicated through the Service. Continued use after an update means you accept the revised Terms.

Questions about these Terms may be sent to hello@inlimine.legal. Privacy requests should be sent to privacy@inlimine.legal.